OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

Have a passion for leveraging project management skills to drive the successful delivery of projects? As a Co op at Amtrak, you will learn the foundational principles in project management and make tangible impacts on complex major bridge projects in a real world rail industry environment. You will work under close supervision of a project/program manager and in collabora

OF DUTIES This job will be responsible for the Customer Service Compliance Audit function for System Delivery and Operations Department. This position provides data analytics and real time audits for all Customer service for Amtrak network systemwide. Provides monthly reports, manages a team of four auditors, provides training and guidance for Amtrak front line employees f

OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

OF DUTIES The AVP Hudson Tunnel Program (HTP) will lead a mega project program that will deliver a critical program which will reduce travel time on the Northeast Corridor. This infrastructure program will include the rehabilitation of existing infrastructure and the construction of new assets to include new tunnels, tracks, bridges and stations. The AVP will also be respo

OF DUTIES The Director of Occupational Safety leads the development, implementation, and management of Amtrak's occupational safety strategy, programs, and policies in accordance with federal OSHA and FRA regulations. Provides dynamic leadership in engaging staff and management across Amtrak, and partners and collaborates with stakeholders throughout the organization to en

OF DUTIES This position has responsibility for all aspects of managing railroad production units including oversight of manpower, scheduling, equipment, material, and supplies that support the operation as well as ensuring safe work practices. The Manager Engineering Production Independent Track Washington position requires 24/7 availability to oversee an around the clock

OF DUTIES This position ensures our coach and sleeping car passengers' safe, comfortable, and pleasant journeys. The Auto Train Attendant can work as a Coach, Sleeping Car, Lead Service Attendant, or Chef/ Food Specialist. Coach Attendants will be required to keep assigned coaches clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Atte

Responsible for inspection, testing and maintenance of plumbing, hydraulic and pneumatic systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Troubleshoots equipment to determine

OF DUTIES Responsible for inspection, testing and maintenance of wheels sets, brakes, brake pads, repairing suspension and pneumatic systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guide

OF DUTIES Performs general police duties, processes, and operations for the protection of life and property and enforces federal, state, and local laws, prevents crime, and preserves peace in a railroad surface transportation environment. COMPENSATION AND BENEFITS Annual 1 full year of prior service at probationary rate $90,890.18, 5 Year Lateral (First Year at 95%) $99,17

OF DUTIES Works a variety of hours within a 24/7 transportation environment. Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices. Assists the Conductor in the oversight of all on train employees in service delivery by adhering to the Corporation's service standards. Ensures all revenue documents (cash, credit card receip

OF DUTIES Works a variety of hours within a 24/7 transportation environment. Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices. Assists the Conductor in the oversight of all on train employees in service delivery by adhering to the Corporation's service standards. Ensures all revenue documents (cash, credit card receip

OF DUTIES This position is responsible to provide engineering for projects and studies required to repair, rehabilitate or construct communications and train control facilities and systems. This position is responsible to generate and review hardware and software design and commissioning plans for train control systems, develop train control design standard procedures and